Select an easy location to find the file, such as your computer's Desktop. ***Follow these instructions carefully.***ĭamage to the registry can stop a PC from functioning.Ĭreate a backup of your registry in case there are problems. In the Open box, type "regedit" (without the quotes) and click OK. Alternately, press the Windows key and the "R" key at the same time. From Windows, click Start -> Run (XP), Start Search (Vista), or Search Programs and Files (Win 7). If this folder does not exist, please go to the next step.ģ) I also suggest you check for these registry keys. Please do not skip this step as it is very important. After uninstalling the software, you will need to manually delete any leftover files in the following directory:Ĭ:\Program Files\Ubisoft\Ubisoft Game Launcher (32-bit versions of Windows)Ĭ:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher (64-bit versions of Windows) It's possible that the "Uplay" software will not be listed if you have already uninstalled it, or the game. Next, you will need to uninstall the "Uplay" software from the 'Add/Remove Programs' (Windows XP) / 'Programs and Features' (Windows Vista, 7 and 8) icon in your computer's control panel. It's possible that the "Ubisoft Game Launcher" software will not be listed if you have already uninstalled it or the game. First, you will need to uninstall the "Ubisoft Game Launcher" software from the 'Add/Remove Programs' (Windows XP) / 'Programs and Features' (Windows Vista, 7, and 8) icon in your computer's control panel. After reinstalling Uplay, return these folders to the same location and your savegames should be restored.ġ. Make a copy of all folders located within the User ID folder and store them in a safe location.
These saves should be located at the following location:Ĭ:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\ If you would like us to walk you through the process, Live Chat is available to further assist you at Please try uninstalling and reinstalling the Uplay PC Client to see if that resolves the issue that you are encountering.
Here it all is if anyone wants to try it.Ī) Hey so if those steps did not work I would now recommend that you do a complete reinstall of the Uplay PC client. Ubisoft recommended a few things and so far none of it has worked.
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